U.S. Citizen Services
If you plan a visit to the Embassy in Bern, you are required to schedule an appointment on our >>online appointment system<< for all non-emergency services. To apply for a passport, consular report of birth abroad, visa pages and notarials, please schedule an appointment online. Zurich and Geneva Consular Agencies have independent appointment systems. Please call or email them to schedule an appointment (contact info below).
Please note - if you want to renounce your U.S. Citizenship, you MAY NOT use the Embassy's online appointment system. For information on how to renounce your citizenship, please see >>RENUNCIATIONS<<
Embassy and Agencies closed on Swiss and American Holidays
Embassy Address in Bern:
U.S. Embassy
Sulgeneckstrasse 19
CH-3007 Bern
Consular Section in Bern
In order to ensure everyone's safety and to ensure that security screening does not delay admission to the Consulate, none of the following items will be allowed into the Embassy -- electronic devices (including phones and computers), backpacks, handbags, suitcases or liquids in any form. Security personnel will not store items for applicants. We therefore suggest that all such items be left at home, in a locked car, at a locker at the train station, or with a friend or relative who remains outside the premises.
We encourage visitors to bring only necessary documents with them.
Thank you.
American Citizen Services
Counter Service by appointment - 9:00 until 11:30 a.m., Monday through Friday
** Please see closure notice above**
Routine telephone calls: 031 357 70 11 from 14:00-17:00 Emergencies: 031 357 70 11
Emergencies after hours, on weekends and holidays: 031 357 77 77
Fax: 031 357 72 80
Note: All telephone numbers are shown with the area code that is used when dialing within Switzerland. For international calls, drop the "0" and add 41 (country code) before the area code.
Directions to the Embassy
E-mail: bernacs@state.gov
Closed on American and Swiss holidays
Consular Agency Geneva
>>Closure Notice - Due to the absence of the consular agent, the Geneva Consular Agency will be closed from February 6th through February 10th, 2012<<
Only Swiss francs will be accepted as payment at the consular agency in Geneva at this time.
Agency Address : 7, rue François Versonnex, CH-1207 Geneva, Switzerland
Mailing Address: c/o U.S. Mission
11, rte. de Pregny
1292 Chambésy/GE
Tel: 022 840 51 60 (to schedule appointment)
Fax: 022 840 51 62
Opening Hours by appointment - 10:00 a.m. until 1:00 p.m., Monday through Friday.
E-mail: Geneva-CA@state.gov ; Closed on American and Swiss holidays
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.
All clients applying for passport renewals are asked to bring a one franc self addressed stamped envelope (size C5).
If wheel chair access is required, please call ahead so that special arrangements can be made.
Consular Agency Zurich
Only Swiss francs will be accepted as payment at the consular agencies in Zurich. The Embassy in Bern is able to accept U.S. dollars and major credit cards.
Address: Dufourstrasse 101
CH-8008 Zurich, Switzerland
Direction: Take the Number 2 or 4 Tram in the direction of Tiefenbrunnen to the stop "Feldeggstrasse".
Appointment required
Tel: 043 499 29 60
Fax: 043 499 29 61
10:00 until 13:00, Monday through Friday.
E-mail: Zurich-CA@state.gov ; Closed on American and Swiss holidays and local Holidays.
To schedule an appointment:
You may schedule an appointment by sending an e-mail to zurich-ca@state.gov . Please suggest a date and an alternative.
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agency.