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U.S. Citizen Services
 
U.S.Embassy in Bern
For non-emergency appointments, please

 

  • schedule an appointment in Bern on our online appointment system, except for renunciations.
  • visit our Renunciations section for information on how to renounce your U.S. citizenship.
  • schedule one appointment per family.
  • note appointments are available 9 a.m. – 11:30 a.m. Monday – Friday.
  • note that for the convenience of students and parents alike, we have reserved appointments for children under age 16 in the afternoon on the third Wednesday of each month - Bern only.
  • note the consular agencies in Zurich and Geneva have independent appointment systems.  Please call or email them to schedule an appointment (information below).

If you would like to speak to a representative, please call between 2 p.m. and 4 p.m. Monday – Friday. 

Phone: +41 31 357 70 11
Fax:  +41 31 357 72 80
Email: BernACS@state.gov  

Mailing Address:

P.O. Box

3001 Bern, Switzerland

 

Address:

Sulgeneckstrasse 19
3007 Bern, Switzerland
Directions to the Embassy

Payment Options
: We accept U.S. dollars (U.S.$ bills issued after 2006 only) or Swiss francs payable in cash; our current cash exchange rate is 1:1. Please include exact cash if you are mailing in your passport service application and send it via registered mail.  You can also pay with a credit card which will be charged in U.S. dollars only (exchange rates vary and fees may apply, plese check with your credit service provider).

Allowed Items: You may bring one modest-size bag into the waiting room area.  The size of bags allowed is:  35 cm (length) x 30 cm (height) x 20 cm (width).  Bags larger than this size will not be allowed.

You are not allowed to enter the U.S. Embassy while carrying any of the following items:

  • Electronic or battery-operated devices, including mobile phones, digital diaries, digital  watches, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, laptops, and portable music players
  • Food and liquid items
  • Sealed envelopes or packages
  • Cigarettes, cigars, match boxes, and lighters
  • Sharp objects such as scissors, pen knives or nail files
  • Weapons or explosive materials of any kind

Please note this list is not exhaustive.  Other items may be prohibited at the discretion of the security staff. There is no facility at the U.S Embassy to store prohibited items. You must make arrangements to store these items before entering.

 

Consular Agency Geneva

 

Closed:

30 January 2015

17 to 20 February 2015

 

Limited Services:  23 to 27 February 2015

 

We are open to the public 10 a.m. – 1 p.m. Monday – Friday (by appointment only).  To schedule an appointment, please email. 
 

Phone: +41 22 840 51 60

Fax:  +41 22 840 51 62

Email: geneva-ca@state.gov

 

Mailing Address:

c/o U.S. Mission

Route de Pregny 11

1292 Chambésy, Switzerland

 

Address:

Rue François-Versonnex 7

1207 Geneva, Switzerland

 

Payment Options: We accept Swiss francs payable in cash.  You can also pay with a credit cardwhich will be charged in U.S. dollars only (exchange rates vary and fees may apply, please check with your credit service provider).
 

Wheel Chair Access: If you require wheel chair access, please call prior to your appointment to make arrangements.

 

Visas and Renunciations: Please note the consular agency does not provide any immigrant/non-immigrant visa or renunciations services. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern.  For renunciations, plese visit our renunciations section.

 

Consular Agency Zurich

Limited Services:  17 to 27 February 2015

 

We are open to the public 10 a.m. – 1 p.m. Monday – Friday (by appointment only).  To schedule an appointment, email.

Phone:
  +41 43 499 29 60
Fax:  +41 43 499 29 61
Email: zurich-ca@state.gov

Address & Mailing Address:
Dufourstrasse 101
8008 Zurich, Switzerland

Payment Options:
We accept Swiss francs payable in cash.  You can also pay with a credit card which will be charged in U.S. dollars only (exxchange rates vary and fees may apply, please check with your credit service provider).

Visa:
  Please note the consular agency does not provide any immigrant/non-immigrant visa services or renunciations. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern. For renunciations, please visit our renunciations section.

THE EMBASSY AND CONSULAR AGENCIES ARE CLOSED ON SWISS AND U.S. HOLIDAYS.