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U.S. Citizen Services
 

U.S. EMABSSY BERN

EFFECTIVE MONDAY FEBRUARY 23, 2015

Cash in the mail is no longer accepted.

Passports renewal applications and applications for additional visa pages received via mail with cash before and up until Friday, February 27, 2015 WILL be processed with a processing time of 4 to 6 weeks.  All other applications with cash will be returned and we ask you pay via one of our acceptable options below.

Disclaimer: U.S. Embassy Bern, Consular Agency Geneva, and Consular Agency Zurich are not liable for any cash lost in the mail.

For non-emergency appointments, except renunciations, please schedule an appointment in Bern on our online appointment system. Visit our Renunciations section for information on how to renounce your U.S. citizenship.
  • schedule one appointment per family.
  • note appointments are available 9 a.m. – 11:30 a.m. Monday – Friday.
  • note that for the convenience of students and parents alike, we have reserved appointments for children under age 16 in the afternoon on the third Wednesday of each month - Bern only.
  • note the consular agencies in Zurich and Geneva have independent appointment systems.  Please call or email them to schedule an appointment (information below).

If you would like to speak to a representative, please call between 2 p.m. and 4 p.m. Monday – Friday. 

The Embassy is closed on U.S. and Swiss holidays.

Phone: +41 31 357 70 11
Fax:  +41 31 357 72 80
Email: BernACS@state.gov 

Mailing Address:

P.O. Box

3001 Bern, Switzerland

 

Address:

Sulgeneckstrasse 19
3007 Bern, Switzerland

 

Payment Options

 

CASH:  Local Currency (CHF)
  • In-person only (NO CASH IN THE MAIL)
  • Swiss Francs (CHF)
  • Our current cash exchange rate is 1:1
CASH:  U.S. dollars ($)
  • In-person only (NO CASH IN THE MAIL)
  • U.S dollar bills issued after 2006 only
  • Our current cash exchange rate is 1:1
Credit Cards  
  • In-person only
  • Charged in U.S. dollars
  • Exchange rates vary and fees may apply, please check with your credit service provider
Checks
  • NO personal checks
  • Cashier’s checks in U.S. dollars payable to “U.S. Embassy Bern” in the United States are acceptable via mail (NOTE: These are available at most banks for an additional bank fee.) 

Please note we cannot perform any requested service until the correct fee for the full amount is paid.

Thank you for your understanding. 

Allowed Items: You may bring one modest-size bag into the waiting room area.  The size of bags allowed is:  35 cm (length) x 30 cm (height) x 20 cm (width).  Bags larger than this size will not be allowed.

You are not allowed to enter the U.S. Embassy with any of the following items:

  • Electronic or battery-operated devices, including mobile phones, digital diaries, digital  watches, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, laptops, and portable music players
  • Food and liquid items
  • Sealed envelopes or packages
  • Cigarettes, cigars, match boxes, and lighters
  • Sharp objects such as scissors, pen knives or nail files
  • Weapons or explosive materials of any kind

Please note this list is not exhaustive.  Other items may be prohibited at the discretion of the security staff. There is no facility at the U.S Embassy to store prohibited items. You must make arrangements to store these items before entering.

Consular Agency Zurich

Limited Services:  23 to 27 February 2015

Location:
Dufourstrasse 101
3rd floor, Zurich, Switzerland

Mailing Address:
Dufourstrasse 101
CH-8008 Zurich, Switzerland

Directions:
Take the Number 4 Tram in the direction of Tiefenbrunnen to the stop Feldeggstrasse".

Tel: +41(0)43 499 29 60
Fax: +41(0)43 499 29 61
E-mail: Zurich-CA@state.gov 

Business Hours:
10:00 a.m. until 1 p.m., Monday through Friday (by appointment only).  Schedule an appointment by email. 

Consular Agency Zurich is closed on U.S and Swiss holidays.

Payment Options: We accept Swiss francs payable in cash.  You can also pay with a credit card which will be charged in U.S. dollars only (exchange rates vary and fees may apply, please check with your credit service provider). No checks of any kind are accepted.

Visas:
  Please note the consular agency does not provide any immigrant/non-immigrant visa services or renunciations. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern. For renunciations, please visit our renunciations section.

Consular Agency Geneva

Limited Services:  23 to 27 February 2015

Location:
rue Versonnex 7
CH-1207 Geneva, Switzerland

Mailing Address:
c/o U.S. Mission
11, rte. de Pregny
1292 Chambésy/GE

Tel: +41(0)22 840 51 60 (no visa questions/information possible)
Fax: +41(0)22 840 51 62
E-mail: Geneva-CA@state.gov

Business Hours:
10:00 a.m. until 1 p.m., Monday through Friday  (by appointment only).  Schedule an appointment by email.

Consular Agency Geneva is closed on U.S. and Swiss holidays.

Payment Options: We accept Swiss francs payable in cash.  You can also pay with a credit card which will be charged in U.S. dollars only (exchange rates vary and fees may apply, please check with your credit service provider). No checks of any kind are accepted.

Wheel Chair Access: If you require wheel chair access, please call prior to your appointment to make arrangements.

Visas and Renunciations: Please note the consular agency does not provide any immigrant/non-immigrant visa or renunciations services. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern.  For renunciations, please visit our renunciations section.

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