U.S. Citizen Services

THE EMBASSY HAS MOVED TO A NEW LOCATION

Please note the new Embassy address:

U.S. Embassy
Sulgeneckstrasse 19
CH-3007 Bern

Security Notice for individuals who have business with the US Consulate in Bern
In order to ensure everyone's safety and to ensure that security screening does not delay admission to the Consulate, no electronic devices (including phones) may be brought into the Embassy or Consulate. Backpacks, handbags and suitcases are not permitted. Security personnel will not store items for applicants. We therefore suggest that all such items be left at home, in a locked car, at a locker at the train station, or with a friend or relative who remains outside the premises.
We encourage visitors to bring only necessary documents with them.
Thank you

American Citizen Services

Note: All telephone numbers are shown with the area code that is used when dialing within Switzerland. For international calls, drop the "0" and add 41 (country code) before the area code.

Routine telephone calls: 031 357 70 11 from 14:00-17:00
Emergencies: 031 357 70 11
Emergencies after hours, on weekends and holidays: 031 357 77 77
Fax: 031 357 72 80
Counter Service: 9:00 until 11:30, Monday through Friday. Directions to the Embassy
E-mail: bernacs@state.gov
Closed on American and Swiss holidays

 

 

Consular Agency Geneva

 

Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Bern is able to accept U.S. dollars and major credit cards.

7, rue François Versonnex
CH-1207 Geneva, Switzerland

Mailing Address: c/o U.S. Mission
11, rte. de Pregny
1292 Chambésy/GE Tel: 022 840 51 60
Fax: 022 840 51 62
10:00 until 13:00, Monday through Friday.
E-mail: Geneva-CA@state.gov ; Closed on American and Swiss holidays

Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.

All clients applying for passport renewals are asked to bring a one franc self addressed stamped envelope (size C5).

If wheel chair access is required, please call ahead so that special arrangements can be made.

Please note that visa pages cannot be added in Geneva. This is done only in Bern either in person or by mail. However, you can go to the Geneva Consular Agency to fill out the form and the Agency will send the form and your passport to Bern on your behalf. Please expect 5-7 business days for the documents to be processed. The service is offered free of charge.

 

 

Consular Agency Zurich

Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Bern is able to accept U.S. dollars and major credit cards.

Address: Dufourstrasse 101
CH-8008 Zurich, Switzerland

Direction: Take the Number 2 or 4 Tram in the direction of Tiefenbrunnen to the stop "Feldeggstrasse".

Appointment required
Tel: 043 499 29 60
Fax: 043 499 29 61
10:00 until 13:00, Monday through Friday.
E-mail: Zurich-CA@state.gov ; Closed on American and Swiss holidays

To schedule an appointment: 

You may schedule an appointment by sending an e-mail to zurich-ca@state.gov .  Please suggest a date and an alternative.

Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.