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Non-Immigrant Visas

Non Immigrant Visas

Non-Immigrant Visas LogoTo learn about our visa application process and to schedule an appointment, please visit: http://www.ustraveldocs.com/ch.

If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Email: To reach a customer service representative via email, please write to support-Switzerland@ustraveldocs.com

Telephone: Please contact a customer service representative using one of these telephone numbers:

  • Callers in Switzerland: Call +41(0)315800033 or +41(0)435084000.
  • Callers in the United States: Call 1-703-520-2561.

Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name ustraveldocs-Switzerland.

Contact Information

  • [US Embassy Bern map]
    Directions to the Embassy
    The U.S. Embassy is within walking distance of Bern Hauptbahnhof (main station) approximately one mile (1.6 km) away. Click here for an interactive map of the embassy location.
  • Visa Section
    Sulgeneckstrasse 19
    CH-3007 Berne, Switzerland

    Non-Immigrant Visa Section
    Mailing Address:
       Embassy of the United States
       Nonimmigrant Visa Unit
       P.O.Box 3001 Bern 
    E-mail: BernNIV@state.gov 

    Immigrant Visa Section
    Mailing Address:
       Embassy of the United States
       Immigrant Visa Unit
       P.O.Box 3001 Bern
    Phone: 031 357 70 11
    Fax: 031 357 73 98
    E-mail: BernIV@state.gov

    Immigrant Visa services by appointment only through phone or email.

    The Embassy is closed on American and Swiss holidays.