Hours of Operation
American Citizen Services
Jubiläumsstrasse 95
CH-3005 Bern, Switzerland
Note: All telephone numbers are shown with the area code that is used when dialing within Switzerland. For international calls, drop the "0" and add 41 (country code) before the area code.
Routine calls: 031 357 72 34 from 14:00-17:00
Emergencies: 031 357 70 11
Emergencies after hours, on weekends and holidays: 031 357 77 77
Fax: 031 357 72 80
Counter Service: 9:00 until 11:30, Monday through Friday.
Directions to the Embassy
E-mail: bernacs@state.gov
Closed on American and Swiss holidays
On Wednesdays, until further notice, American citizen services, including all notarial services, will be available by appointment only. For an appointment, please call 031/357 7234 (2 – 5 p.m.) or send an e-mail: bernacs@state.gov
Consular Agency Geneva
Town Hall Meeting, May 15, 2008
American Citizens Abroad Geneva, for the second year in a row, will be sponsoring an Town Hall meeting with guest speakers from the American Embassy in Bern and the U.S. Consular Agency in Geneva. Included among the guest speakers will be the Deputy Chief of Mission, the Consul General, a vice consul, a Social Security claims representative and the Geneva Consular Agent. Topics include local services for Americans, Social Security benefits, voting and visa issues. There will be an opportunity to ask questions of any of the speakers; light refreshments will be served.
The date is Thursday, May 15 from 6:00 to 9.00 p.m. on the Webster University Campus on 15 route de Collex, 1293 Bellevue. For more detailed information about this event visit http://www.aca.ch/joomla/index.php or call 022/340-0233.
Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Berne is able to accept U.S. dollars and major credit cards.
7, rue François Versonnex
CH-1207 Geneva, Switzerland
Mailing Address: c/o U.S. Mission
11, rte. de Pregny
1292 Chambésy/GE Tel: 022 840 51 60
Fax: 022 840 51 62
10:00 until 13:00, Monday through Friday.
E-mail: Geneva-CA@state.gov
closed on American and Swiss holidays
Unfortunately, credit cards can not be accepted as a form of payment at the consular agencies at this time. (They are accepted in Bern.)
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.
All clients applying for passport renewals are asked to bring a one franc self addressed stamped envelope (size C5).
Please note that visa pages cannot be added in Geneva. This is done only in Bern either in person or by mail. However, you can go to the Geneva Consular Agency to fill out the form and the Agency will send the form and your passport to Bern on your behalf. Please expect 5-7 business days for the documents to be processed. The service is offered free of charge.
Consular Agency Zurich
Reduced Services Available at the U.S. Consular Agency in Zurich in May/June 2008
Due to the temporary absence of the consular agent, the U.S. Consular Agency in Zurich is open for reduced services only, i.e. no notarial and passport services will be available on the following dates:
May 27 - 30
June 6, 12 and 13
If you need services that require personal appearance on those dates, please come to the Embassy in Bern, with the exception of June 6. The American Citizen Services section is open Monday – Friday from 09:00 – 11:30 a.m., except on Swiss and American holidays. Appointments are not required, except on Wednesdays.
Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Berne is able to accept U.S. dollars and major credit cards.
Mailing Address: Dufourstrasse 101
CH-8008 Zurich, Switzerland
Direction: Take the Number 2 or 4 Tram in the direction of Tiefenbrunnen to the stop "Feldeggstrasse".
Appointment required
Tel: 043 499 29 60
Fax: 043 499 29 61
10:00 until 13:00, Monday through Friday.
E-mail: Zurich-CA@state.gov closed on American and Swiss holidays
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.