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Security Notice

In order to ensure everyone's safety and to ensure that security screening does not delay admission to the Consulate, none of the following items will be allowed into the Embassy -- electronic devices(including phones and computers), large suitcases, or liquids in any form.  Security personnel will not store items for applicants. We therefore suggest that all such items be left at home, in a locked car, at a locker at the train station, or with a friend or relative who remains outside the premises.

We encourage visitors to bring only necessary documents with them.

Thank you.


Note: All telephone numbers are shown with the area code that is used when dialing within Switzerland. For international calls, drop the "0" and add 41 (country code) before the area code.

Embassy of the United States Bern

Sulgeneckstrasse 19
CH-3007 Bern, Switzerland
Tel: 031 357 70 11
Fax: 031 357 73 20 

General telephone hours:
9:00 am until 12:30 noon and 1:30 pm until 5:30 pm, Monday through Friday; times may vary according to section.
Closed on American and Swiss holidays.

Directions to the U.S. Embassy:

The U.S. Embassy is within walking distance of Bern Hauptbahnhof (main station) approximately one mile (1.6 km) away. Click here for an interactive map of the embassy location:

By Public Transportation:

  • Passengers arriving by train should consult the maps posted throughout the station for Tram 9 Wabern (blue arrow) and use the escalators or stairways of the main exit to reach street level.  
  • Proceed to the tram stop right opposite the main terminal. It is situated between the Heiliggeist church and the bank UBS. Make sure the destination on the tram is WABERN.
  • Get off the tram at stop “Monbijou” (2nd stop from train station).
  • Walk back uphill approximately 150 yards/meters (opposite the tram's direction), take the first street to your right (Kapellenstrasse). Continue on Kapellenstrasse until you reach Sulgeneckstrasse (about 300 yards/meters). The embassy is the white office building on the other side of the street with the security fence around it.

By Car:

  • Driving to Bern from Zurich/Basel/Lausanne on the A1, change to the A6 in the direction of Thun/Interlaken as you approach Bern;
  • Take exit Bern-Ostring;
  • Follow the tram lines and blue signs for Lausanne/Fribourg;
  • Go three-quarters around the second roundabout, still in the direction Lausanne/Fribourg, continue straight past the next three traffic lights;
  • After the third light, you will drive onto a four-lane bridge crossing the river, merge into the far right lane as you cross the river (do not drive into the underpass);
  • Take a right turn at the next intersection into Monbijoustrasse and another immediate right into Giessereiweg which will soon turn into Sulgenrain (follow the white sign for Zentrum);
  • Follow Sulgenrain until you arrive at Sulgeneckstrasse and turn left;
  • After approximately 200 yards/meters you will find the embassy to your right with the security fence around it.
  • Since Sulgeneckstrasse is a one-way street, it is advisable to park your car soon after you enter the street. There is limited pay parking around the Embassy; you may have to park one to two blocks away. Limited blue zone parking is available on Rainmattstrasse (first street to the right after embassy building).

Consular Section

Non-Immigrant Visas

Mailing Address:
   Embassy of the United States
   Nonimmigrant  Visa Unit
   P.O.Box 3001 Bern 

To learn about our visa application process and to schedule an appointment, please visit:

If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Email: To reach a customer service representative via email, please write to

Telephone: Please contact a customer service representative using one of these telephone numbers:

  • Callers in Switzerland: Call +41(0)315800033 or +41(0)435084000.
  • Callers in the United States: Call 1-703-520-2561.

Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name ustraveldocs-Switzerland.

Immigrant Visas

Mailing Address:
   Embassy of the United States
   Immigrant Visa Unit
   P.O.Box 3001 Bern
Phone: +41 (0) 31 357 70 11

General services by appointment only through phone or email.

American Citizen Services
Sulgeneckstrasse 19
CH-3007 Bern

Counter Service: By appointment only - 9:00 until 11:30 a.m., Monday through Friday. 

Click here for appointment system

Routine telephone calls: +41(0)31 357 70 11 from 2 p.m. - 4 p.m.

Emergencies: +41(0)31 357 70 11
Emergencies after hours, on weekends and holidays: +41(0)31 357 77 77
Fax: +41(0)31 357 72 80

The Consular Section is closed on American and Swiss holidays.

Consular Agency Zurich

Dufourstrasse 101
3rd floor, Zurich, Switzerland

Mailing Address:
U.S Consular Agency Zürich
Postfach 5266
3001 Bern, Switzerland

Take the Number 4 Tram in the direction of Tiefenbrunnen to the stop Feldeggstrasse".

Tel: +41(0)43 499 29 60
Fax: +41(0)43 499 29 61

Business Hours:
10:00 a.m. until 1 p.m., Monday through Friday.

Consular Agency Zurich is closed on American and Swiss holidays.

Consular Agency Geneva

rue Versonnex 7
CH-1207 Geneva, Switzerland

Mailing Address:
U.S. Consular Agency Geneva
Postfach 5266
3001 Bern, Switzerland

Tel: +41(0)22 840 51 60 (no visa questions/information possible)
Fax: +41(0)22 840 51 62

Business Hours:
10:00 a.m. until 1 p.m., Monday through Friday.

Consular Agency Geneva is closed on American and Swiss holidays.


This page is produced and maintained by the Public Affairs Section at the Embassy of the United States of America in Bern, Switzerland.

U.S. Embassy
Sulgeneckstrasse 19

CH-3007 Bern, Switzerland

Web site:

We welcome your comments and suggestions. Please direct web, media and cultural questions only to:*

*Please do not address visa or consular related questions to this address.